Privacy Policy
How Meg's Pilateshandles your personal information, in line with South Africa's Protection of Personal Information Act (POPIA).
What we collect
Your name, email address and phone number, and a record of the classes you book and attend. We collect this only to operate the booking system and contact you about your classes.
How we use it
To manage your bookings, enforce class capacity and our cancellation policy, send booking confirmations, and (if you opt in) contact you on WhatsApp about your classes. At month-end we total your attended and billable classes for invoicing.
We only message you on WhatsApp if you tick the opt-in box. You can withdraw consent at any time from your account or by contacting us.
Storage & security
Your data is stored in a managed PostgreSQL database (Supabase), encrypted in transit and at rest. Access is restricted by database-level security so members can only see their own information.
Your rights
You may request a copy of your data, ask us to correct it, or ask us to delete your account at any time. Email hello@megspilates.co.za.
Retention
We keep attendance and billing records for as long as required for tax and accounting purposes, then delete them.